Western Union is a global leader in money transfer services. Western Union allows individuals to send and receive money within minutes at more than 500,000 locations in 200 countries and territories worldwide. In some countries, only money receipt is possible, not sending.
Who are Western Union agents?
Agents are companies that offer money transfer services to clients on behalf of Western Union. Agents include banks, post offices, currency exchange offices, travel agencies, and others. In the Republic of Serbia, money sent via Western Union can be collected at all agent locations that cooperate with Eki Pay.
Who needs the Western Union money transfer service?
Anyone who urgently needs to send or receive money: people helping friends or relatives, tourists, business people, etc. The Western Union money transfer service is used when money needs to reach an individual quickly and urgently.
Is a bank account required to use the Western Union service?
A bank account is not required to use the Western Union service.
How long does it take to receive money sent via Western Union?
The transfer is completed within minutes, regardless of where you are in the world, depending on the operating hours of the agent location and time zone differences.
How much does it cost to transfer money via Western Union?
The fee varies depending on the amount of money being sent and the country from which it is sent. The sender always pays the fee at the sending location. Detailed information about the fee can be obtained from the local agent in the country from which the money is being sent.
What are the operating hours of the Western Union service?
Western Union offers services 24 hours a day, 365 days a year. Each Western Union location determines its own operating hours, but most have extended hours or operate 24 hours a day. In Serbia, the operating hours of locations providing Western Union services are adjusted to the operating hours of the agents.
What is needed to collect money sent via Western Union?
In addition to a valid personal identification document, you need to know the following information: the Money Transfer Control Number (MTCN), the sender’s full name, the amount sent, and the country from which the money was sent (as well as the city if the transaction is from the USA or Mexico).
Who informs the recipient of the Money Transfer Control Number (MTCN)?
The sender receives the Money Transfer Control Number from the agent's staff immediately after sending the money, which must be provided to the recipient as it is required for collecting the money.
How can you be sure the money will reach the right person?
Only the person to whom the money is sent can collect it, and only that person should be given the form's information after sending the money. Additionally, each transfer is assigned a unique control number.
In what currency is the money transferred via Western Union in Serbia?
Money received through Eki Pay payment institution agents in Serbia is in dinars and euros. Money sent through Eki Pay payment institution agents from Serbia is in dinars.
